End-to-end billing support so you and your team can stay focused on patient care.

• Insurance and patient demographic setup

• Charge entry and coding from provider documentation

• Claims scrubbing and submission

• Payment posting and reconciliation

• Ongoing reporting to track revenue and trends

We become an extension of your practice, managing the full billing cycle with transparency and consistent communication.

Professional, clear communication with your patients about what they owe and why.

• Easy-to-read patient statements

• Review of balances before patient outreach

• Payment plan set-up (per your practice policies)

• Support for staff on how to explain benefits and balances

We aim to support your practice’s financial policies while helping patients feel informed, not overwhelmed.

For practices looking to outsource parts of scheduling and administrative work, we can help oversee that function alongside your billing.

• Coordination with your scheduling processes and tools

• Development of clear workflows for clinicians and staff
  Oversight of assigned administrative support to ensure accuracy in scheduling and information capture

This service is designed to complement your existing team and improve efficiency not replace your clinical voice or judgment.

Start each visit with clarity and fewer financial surprises for you and your patients.

• Verification of active coverage and effective dates

• Deductible, copay, and coinsurance review

• Out-of-network vs in-network status

• Prior authorization and referral requirements

• Specialty-specific interpretation of mental health and other specialty benefits

Our manual, detail-driven process helps prevent avoidable denials, rescheduled appointments, and confusion at the front desk.

Struggling with old, unpaid claims or a backlog of unresolved balances? We can help you clean it up.

• A/R review and prioritization by age and payer

• Follow-up on outstanding claims

• Identification of write-offs vs recoverable balances

• Process recommendations to prevent repeat issues

This is an ideal option if you’ve switched billers, changed systems, or simply haven’t had the time to chase aging claims.

Get claims out cleanly, catch issues quickly, and get paid faster.

• Timely electronic and paper claim submission

• Monitoring of clearinghouse rejections

• Denial tracking and root-cause analysis

• Corrected claims and appeals

• Ongoing education on patterns we’re seeing in your denials

We don’t just “resubmit” we look for the why behind denials and help you correct them at the source.

Sometimes the issue isn’t just billing, it’s how information flows through your practice.

• Front desk and intake workflow review

• Scheduling and documentation touchpoints

• Best practices for collecting accurate information up front

• Customized workflows for your specialty and team size

We work with you to design practical workflows that your staff can actually follow, not just “ideal world” processes.